December 10, 2020 § Leave a comment
- Obsess over a Wildly Important Problem that has not been properly characterized
- Identify a novel point of technological leverage for solving that problem
- Discover a market hurting enough to pay for even a crappy solution to that problem
- Iterate and improve on all the above until you die, fully solve the problem, or hand it over to someone who can do better.
December 17, 2018 § Leave a comment
- Disrupting Programming
- Can we enable people who don’t know programming to build applications?
- Is there a way to structure, pipe, and manage data better?
- Disrupting Education
- Can we educate humans in interesting ways so that they learn to think in multi-disciplinary ways?
- Can we educate people in small, continuous ways so they keep learning throughout their lives?
- Disrupting Urban Transport
- Can we build new transportation methods that enable us to take someone form point A->B faster?
- Is there a way to build better, cleaner cities?
August 17, 2018 § Leave a comment
- Own a big problem.
- Make measurable progress.
July 29, 2018 § Leave a comment
- The Security of unconditional love
- Service to those outside
- The Struggle to create something worthwhile
June 17, 2018 § 1 Comment
In many ways, Western Christianity is now a solution in search of a problem. We are a victim of our own success, having effectively worked ourselves out of a job by eliminating the “pain points” of Judaism, paganism and animism while diffusing most of our benefits into the culture. Like a technology-centric startup, we now find ourselves in the awkward situation of trying to define (or worse, create) problems that need our solution.
The alternative is to go back to the customer discovery phase. Who is our customer? What are their most important jobs to be done? What is the “impossible” thing that, if it could be done, would change everything for them?
What is it that the world most needs? Especially from us?
January 20, 2016 § Leave a comment
Live chat support software is a great way to ensure visitors to your SaaS site are successful – or at least tell you what went wrong. An in-page widget with a friendly human being on the other side is much more approachable than a link to anonymous forum!
Unfortunately, few startups are able to guarantee 24×7 coverage, which means you need a easy-to-use tool with a good fallback user experience for when nobody is available to chat. Here is what appear to be the best options as of January 2016.
July 2, 2015 § Leave a comment
Most organizations’ financial structures are designed for predictability rather than explosive growth.
To change that, we must:
Invest Constructively in Passion
1. Align Incentives
- Learn what people deeply want.
- Articulate how they can pursue that by contributing to the organization’s mission
2. Unleash Talent
- Learn where people are the happiest and most productive.
- Build support systems that allow them to maximize flow.
3. Virtualize Infrastructure
- Learn which essential tasks nobody is able to do efficiently and awesomely.
- Sell those to a business that sees the opportunity.
September 22, 2014 § Leave a comment
After arguably the most amazing 17 years in computing history — seeing UNIX spread from iMac to the Apple Watch — I’ve decided it is time to leave Apple and strike out on my own.
I’ll be taking a few months off to play with some ideas I’ve been working on for making programming more accessible, to see if there’s a viable business in there somewhere.
I’d love for you to stay in touch on this next phase of my journey. Recommendations always welcome. I may need them…